Terms of Service

These terms govern your use of our services and establish the foundation for our professional relationship.

Last updated: January 2025

Acceptance of Terms

Agreement to Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Modifications

We reserve the right to change these terms and conditions at any time. Your continued use of our services following any changes indicates your acceptance of the new terms.

Effective Date

These terms are effective as of the date you first use our services and remain in effect until terminated by either party in accordance with these terms.

Services & Scope

Service Description

We provide web development, mobile application development, digital marketing, and related technology services. Specific deliverables, timelines, and requirements will be outlined in individual project proposals or statements of work.

Project Scope

Each project scope is defined in a separate proposal or contract. Changes to the agreed scope may result in additional charges and timeline adjustments. All scope changes must be approved in writing by both parties.

Service Availability

While we strive to provide uninterrupted service, we do not guarantee that our services will be available at all times. We may suspend or discontinue services for maintenance, updates, or other operational reasons.

Payment Terms

Payment Schedule

Payment terms are specified in individual project contracts. Typically, we require a deposit before work begins, with remaining payments due at specified milestones or upon project completion.

Late Payments

Late payments may incur additional fees and may result in suspension of services. We reserve the right to charge interest on overdue amounts at a rate of 1.5% per month or the maximum allowed by law, whichever is less.

Refund Policy

Refunds are handled on a case-by-case basis. Work completed and delivered cannot typically be refunded. Deposits may be refundable if the project has not commenced, subject to any costs already incurred.

Disputed Charges

Any billing disputes must be reported within 30 days of the invoice date. We will work with you to resolve any legitimate billing concerns promptly and fairly.

Intellectual Property

Client Ownership

Upon full payment, clients own the custom code and content we create specifically for their project. This includes custom designs, functionality, and content created exclusively for the client.

Third-Party Components

Projects may include third-party libraries, frameworks, or components that retain their original licenses. We will clearly identify any third-party components and their licensing requirements.

Our Intellectual Property

We retain ownership of our general methodologies, techniques, know-how, and any pre-existing intellectual property. We also retain the right to use general knowledge and skills gained during the project.

Portfolio Rights

Unless otherwise agreed, we reserve the right to showcase completed work in our portfolio and marketing materials. We will respect any confidentiality requirements specified in the project agreement.

Client Responsibilities

Content & Materials

Clients are responsible for providing accurate, complete, and timely content, materials, and information required for project completion. Delays in providing materials may affect project timelines.

Feedback & Approvals

Clients must provide timely feedback and approvals at designated project milestones. Extended delays in feedback may result in project timeline adjustments and additional costs.

Legal Compliance

Clients are responsible for ensuring that all content, materials, and requirements comply with applicable laws and regulations. This includes copyright compliance, accessibility requirements, and industry-specific regulations.

Access & Credentials

Clients must provide necessary access to systems, accounts, and platforms required for project completion. This includes hosting accounts, domain management, and third-party service credentials.

Warranties & Support

Service Warranty

We warrant that our services will be performed in a professional manner consistent with industry standards. We will correct any defects in our work at no additional charge for a period specified in the project agreement.

Technical Support

Post-launch support terms are defined in individual project agreements. This may include bug fixes, minor updates, and technical assistance for a specified period after project completion.

Limitation of Warranties

Except as expressly stated, our services are provided "as is" without warranties of any kind. We do not warrant that our services will meet all client requirements or be error-free.

Third-Party Services

We are not responsible for the performance, availability, or support of third-party services, platforms, or tools that may be integrated into client projects.

Limitation of Liability

Liability Limits

Our total liability for any claims arising from our services shall not exceed the total amount paid by the client for the specific project giving rise to the claim.

Consequential Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures of third-party services.

Client Indemnification

Clients agree to indemnify and hold us harmless from any claims arising from their use of our services, content they provide, or their violation of these terms.

Questions About Our Terms?

If you have any questions about these Terms of Service, need clarification on any provisions, or would like to discuss a custom agreement for your project, please contact us.